Frequently Asked Questions (FAQs)

How to Create an Account?

Experience the simplicity of creating an account with Dhabi One through our streamlined one-page sign-up process. Insert fundamental details such as your name, email, and address to effortlessly establish a free account.

Anticipate your shipment within a standard timeframe of 7 to 10 working days. However, our efficient delivery system often ensures delivery as early as 3 to 4 days.

Tracking your order is a hassle-free process on Dhabi One. Without the need to sign in, visit the “Track Your Order” link at the top right of Dhabi One’s main page. Input your Order ID and email on the tracking page, click “Track Order,” and promptly receive your order status.

To place an order, sign-in to your account, add desired items to your shopping cart, proceed to checkout, complete shipping address details, choose your payment method (including credit/debit card), and finalize your purchase by clicking “Place My Order.” Voilà! Your order is successfully placed.

We value timely communication with our customers. Click on the “Contact Us” page or send us a message via WhatsApp using the number provided at the bottom of the page.

Yes, an account is required to place an order on Dhabi One. Rest assured, customer data privacy is our top priority, and we ensure the encryption of your information for utmost security.