Frequently displayed information codes
4C, 4E, E1
| Water is not supplied. -Make sure the water taps are open. -Make sure the water hoses are not clogged. -Make sure the water taps are not frozen. -Make sure the washing machine is operating with sufficient water pressure. -Make sure that the cold water tap and the hot water tap are properly connected. -Clean the mesh filter as it may be clogged. -All buttons will be disabled for 3 minutes after the information codes appears. |
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5C, 5E | Water is not draining. -Make sure the drain hose is not frozen or clogged. -Make sure the drain hose is positioned correctly, depending on the connection type. -Clean the debris filter as it may be clogged. -Make sure the drain hose is straightened all the way to the drain system. -If the information code remains, contact a customer service center. |
dC, dE | Operating the washing machine with the door open. -Make sure the door is properly closed. -Make sure laundry is not caught in the door. |
OC, OE, OF | Water has overflowed. -Restart after spinning. -If the information code remains on the display, contact a local Samsung service center. |
Ub, UE |
-Make sure laundry is spread out evenly. -Make sure the washing machine is on a flat, stable surface. -Redistribute the load. -If only one item or clothing needs washing, check message will be shown in the display. |
AC, AE |
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DDC, ddC |
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